MCWD: Water service stable despite board vacancies, probe
Metro Cebu Water District assures uninterrupted water supply despite Ombudsman investigation and board vacancies. Officials have filed affidavits, addressing anonymous complaints.
Category : Search result: customer service problems
MCWD Board in Crisis, Lacks Quorum for Decisions
Metropolitan Cebu Water District operates with an incomplete Board of Directors, risking service disruptions. Mayor Archival demands immediate action to fill vacancies.
Cebu City Moves to Fix Taxi Service Woes
Cebu City faces a tourism threat from dirty taxis and overcharging. Mayor Archival pushes for new service standards and cooperation with drivers to protect the city's image. Clean taxis mean stronger tourism.
Advice Sought After Discovering Girlfriend's Past Surgery
A man nicknamed Ricky writes to Papa Joe, troubled after learning his live-in partner had cosmetic surgery before they met. He worries about future children's looks. Read the full advice column.
Cebu City Sets New Taxi Standards After Tourist Complaints
Cebu City Mayor Nestor Archival is uniting taxi operators to set service quality standards after a spike in complaints about overcharging and dirty cabs. The plan focuses on cooperation, not just punishment.
DFA Opens Apostille Hub in Balanga City, Bataan
The DFA launched a new Apostille Hub in Balanga City, Bataan, on December 1, offering faster and more convenient document authentication for overseas Filipinos. Learn how this benefits residents.
Court Upholds PrimeWater Suspension in San Fernando
San Fernando, Pampanga mayor confirms PrimeWater's suspension remains after court denies injunction. EO cites poor service, water quality violations. Read the latest.
Security Bank Teams Up with WIZ.AI for AI-Powered Banking
Security Bank partners with WIZ.AI to enhance customer engagement using conversational AI. The move aims to modernize operations and improve service efficiency.
PH Delivery Rider Shares Customer Challenges
A Filipino delivery rider named Albert vents about rude customers who refuse parcels and make excuses. Papa Joe advises tolerance and legal solutions. Read this real-life service industry story.
Cebu City Staff Pay for Uniforms But Wait 6 Months
Cebu City Hall employees face 6-month uniform delay despite salary deductions. Councilor Alcover demands transparency and accountability in city government procurement.
Cebu City Hall uniform delay sparks accountability calls
Cebu City employees face uniform delays despite salary deductions. Councilor Alcover demands transparency and a full accounting of funds. Read the full story.
Cebu Development Agenda Focuses on Healthcare, Hunger
Cebu Province unveils comprehensive development plan targeting healthcare, governance, and hunger. Key initiatives include mobile kitchens and infrastructure upgrades to boost public service.
Dr. Anthony Sales Wins 2024 Presidential Gawad CES Award
Dr. Anthony C. Sales, DOST-Davao Regional Director, is the sole recipient of the 2024 Presidential Gawad CES Award for his transformative leadership and science-driven initiatives in Mindanao. Discover how his programs empower communities.
Lapu-Lapu City College Denies Faculty Pay Delay Claims
Lapu-Lapu City College clarifies no delay in faculty honoraria, explains payroll timeline for 71 employees. P700,000 released within normal processing period.
Wife's Gossip Habit Results in Multiple Lawsuits
A Filipino husband seeks advice for his wife's severe gossiping problem that has led to six legal cases. Expert suggests productive alternatives to redirect her energy.
Lapu-Lapu City College Addresses Faculty Payment Delay
Lapu-Lapu City College explains honoraria delay was due to holidays, not budget issues. P64.3M allocation confirmed. Payment scheduled for Monday. Read the full story.
Metro Cebu Water Crisis Continues Amid Grid Issues
Thousands in Metro Cebu face water shortages for weeks as MCWD struggles to restore service. Infrastructure vulnerabilities exposed. Learn about the impact on communities.
Marcos Pays Tribute to Juan Ponce Enrile in Palace Eulogy
President Ferdinand Marcos Jr. eulogized former Senate President Juan Ponce Enrile, honoring his lifelong service and calling him a mentor and legal genius. Read the full tribute.
GSIS NCR Dialogue 2025: Feedback Spurs Reforms
GSIS emphasizes member feedback as catalyst for reforms during 2025 NCR Stakeholders' Dialogue. Learn how your voice shapes better government services.
San Fernando Suspends Prime Water Over Poor Service
Mayor Vilma Caluag suspends Prime Water in San Fernando, Pampanga, following years of consumer complaints over weak water pressure. Service reverts to the local water district.
Legal Questions in Rekindled High School Romance
A 43-year-old single man seeks advice about potential legal consequences after reconnecting with his married high school ex-girlfriend. Learn about annulment and child support laws in the Philippines.
ROSE Caravan Benefits Hundreds in Lamitan City
Hundreds from 7 Lamitan villages received free medical, dental & essential services during the ROSE Caravan, celebrating Mayor Furigay's birthday. See how this award-winning program helps communities.
Friend's Cheating Warning Backfires in Relationship Drama
A concerned friend discovers her friend's boyfriend Melvin with his ex, but the warning backfires when the friend gets angry instead. Relationship drama unfolds in this Filipino friendship story.
Turning Feedback into Business Growth Strategy
Discover how embracing uncomfortable feedback drives business improvement and leadership development. Learn practical strategies for giving and receiving constructive criticism effectively.
Korina Sanchez Honors Late Rosa Rosal at 97
Veteran journalist Korina Sanchez pays tribute to Rosa Rosal, who died at 97. Discover their personal bond and Rosal's 70-year legacy with the Philippine Red Cross.
Cebu City's 'Mayor of the Night' Service Center Starts
Mayor Nestor Archival Sr. issues EO 27 creating a 24/7 service center, addressing Vice Mayor Osmeña's 'Mayor of the Night' proposal. Learn how it works and the political debate.
Cebu City Introduces 24/7 Mayor of the Night Program
Cebu City Mayor Nestal Archival signs EO 027 establishing 24/7 government services for night shift workers. Program includes multiple departments and ₱12M budget. Learn how this innovative service will transform public access.
Cebu City Seeks Volunteers for Emergency Relief Operations
Cebu City government urgently seeks volunteers to accelerate relief operations for families impacted by recent emergencies. Learn how you can contribute to the humanitarian mission.
Cebu's Eddie Gulles 'Eddiegul' Passes Away at 94
The Cebu community mourns the loss of Eddie Gulles, affectionately known as 'Eddiegul,' who passed away at 94. Remembered for his decades of public service and community leadership.
Cebu Farmer's Plea to Bong Go: Solve Water Crisis
A Cebuano farmer's emotional appeal to Senator Bong Go highlights the severe water shortage affecting local agriculture and livelihoods in Cebu's mountainous regions.
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