DICT-Davao Launches 24/7 Free Telecommunications Support for OFW Families Amid Middle East Escalation
With tensions in the Middle East continuing to intensify following recent military actions, the Department of Information and Communications Technology-Davao Region (DICT-Davao) is urgently calling on families with loved ones abroad to utilize its complimentary telecommunications services to maintain vital connections. The agency has unveiled an initiative titled "DICT XI, Andam Motabang sa mga Pamilyang Buot Mokontak sa OFW sa Middle East", ensuring Dabawenyos that round-the-clock assistance is available for those seeking to reach relatives impacted by the ongoing regional crisis.
Comprehensive Communication Assistance Available
In an exclusive interview with dxDC RMN Davao on March 2, DICT-Davao Regional Director Eva Mae Dela Rosa emphasized that the regional office is operating 24 hours daily to provide essential internet access and devices to families requiring help contacting overseas Filipino workers (OFWs). "Our office provides assistance in terms of communication for Dabawenyos who have family members in the Middle East and need to contact them. If they do not have internet access, they can come to our office," Dela Rosa stated, clarifying that free communication calls are also accessible at provincial offices throughout the region.
Dela Rosa further explained that individuals possessing their own mobile phones or laptops can connect directly to DICT's free Wi-Fi network. Additionally, approximately 20 computer units are available on-site for those without personal devices, with trained personnel ready to offer technical support and guidance.
Regional Office and Provincial Locations
The DICT-Davao regional office is situated along F. Torres Street in Davao City. Provincial offices across the region are extending identical services, including facilities in:
- Capitol Hill, Barangay Central in Mati City
- Ernesto Punzalan Street in San Miguel, Tagum City
- Z. Bugas Street in Barangay Poblacion, Nabunturan
- Estrada Corner V. Sotto Street in Digos City
- Peralta Street in Malita, Davao Occidental
Background of the Middle East Conflict
This appeal emerges as the Davao City OFW Families' Welfare and Crisis Center confirmed it is closely monitoring the rapidly evolving situation in the Middle East. The crisis escalated after coordinated missile and air strikes were launched by the United States and Israel against Iran on February 28, 2026. Iranian state media subsequently reported the death of Supreme Leader Ali Khamenei, with retaliatory attacks targeting U.S. military bases and key regional locations, further heightening instability and security concerns.
In a statement issued on Monday, March 2, the center assured families that it is fully prepared to assist Dabawenyo OFWs and their relatives who may be affected by the conflict. Its hotline and communication channels remain operational 24/7. Families can contact the center through multiple avenues:
- Hotline: 0962-996-6520
- Landline: (082) 295-3500
- Email: ofwcenter.davaocity@gmail.com
- Official Facebook page
Government Response and Casualty Report
President Ferdinand Marcos Jr. has affirmed he is closely monitoring developments, stressing that the safety of over two million Filipinos in the Middle East remains a paramount priority. As of the latest updates, the Philippine government has confirmed one fatality amid the escalating conflict. Authorities verified the death of a Filipino caregiver in Israel on March 1, describing it as a tragic consequence of the intensifying tensions in the region.
The DICT-Davao initiative represents a critical lifeline for families during this period of uncertainty, ensuring that communication barriers do not compound the distress caused by geopolitical upheavals.
