In a significant move to address growing public concerns, the Land Transportation Office in Central Visayas (LTO 7) is actively encouraging motorists to utilize their smartphones as a tool for accountability. Wendel Calinao Dinglasan, the regional director of LTO 7, has publicly called on drivers and commuters to document any instances of rude or abusive behavior exhibited by traffic enforcers during apprehensions.
Documentation as a Defense Mechanism
Dinglasan emphasized that recording traffic enforcers is not only permissible but encouraged, as these officials are performing public duties. "I advise the public to document and take videos," he stated, clarifying that "they are not acting in a private capacity, so they can be filmed." This directive comes in response to multiple reports detailing arrogance and hostility from some enforcers during roadside operations.
The LTO 7 chief highlighted specific problematic behaviors, such as enforcers aggressively demanding licenses without providing any explanation to motorists. "That kind of behavior is unacceptable," Dinglasan asserted. "The proper way is to ask politely and verify documents. There should be no arrogance. Power is fleeting; it is given by the government and must be exercised properly."
Consequences and Due Process
Dinglasan assured that all complaints supported by evidence will undergo due process. However, he issued a stern warning: enforcers found guilty of misconduct will face removal from service. "If we can prove it, we will remove them. They have no place in public service if they behave that way," he declared, underscoring the agency's commitment to maintaining integrity.
Addressing Internal Gaps and Workforce Diversity
In addition to tackling disciplinary issues, Dinglasan acknowledged internal challenges within LTO 7, revealing that there are currently 12 vacant enforcer positions in the Central Visayas region. To fill these gaps and enhance operations, he is advocating for a more inclusive workforce, with a particular focus on hiring more women.
"I want to change the landscape of the LTO in this region," Dinglasan explained. "I hope to see more lady enforcers. Times have changed, being a woman does not mean you cannot handle work on the streets. In fact, some women have exceptional talent for this."
Strategic Improvements and Balanced Enforcement
To further refine enforcement strategies, LTO 7 will temporarily deploy additional personnel in the coming weeks to assist with operational enhancements. Dinglasan also stressed the importance of balancing strict law enforcement with compassion. "Strict enforcement must go hand in hand with compassion," he noted. "Compassion does not mean we stop apprehending violators, but enforcers should exercise proper discretion."
Ultimately, Dinglasan's message is clear: enforcing traffic laws should never compromise respect and professionalism. By empowering motorists to document misconduct and promoting a more diverse and disciplined workforce, LTO 7 aims to foster a safer and more accountable environment on the roads of Central Visayas.
