PNP Chief Nartatez Issues Strong Warning Against Rude and Unprofessional Police Behavior
In a firm directive issued on Thursday, March 12, 2026, Philippine National Police (PNP) chief General Jose Melencio Nartatez Jr. reminded all police personnel to treat the public with utmost respect and professionalism. He emphasized that rude or abusive behavior will not be tolerated within the organization, underscoring the importance of proper conduct when interacting with citizens.
Zero Tolerance for Arrogance and Inefficiency
Nartatez stated that the PNP has no room for grumpy and arrogant personnel. As government workers, efficient public service anchored on professionalism and respect is a daily requirement. He warned that any personnel found rude or mishandling requests for assistance will face strict disciplinary action, reinforcing the need for accountability in all police operations.
Golden Rule as a Guiding Principle
The PNP chief urged officers to always bear in mind the basic concept of the Golden Rule, encouraging kindness and courtesy toward the very people they vowed to serve and protect. He reminded them not to abuse their authority, saying, "Let us be kind. Let us not be arrogant just because we are in power. Instead, let us extend our helping hand, especially to those who are in need." Nartatez added a call for sincerity in duty and heartfelt service to the nation.
Response to Incident and Operational Directives
Nartatez issued this statement following a reported incident in Bahrain where a government employee allegedly disrespected overseas Filipino workers. In response, he directed chiefs of police and unit heads to ensure all PNP helplines remain fully operational, enabling citizens to reach authorities for assistance without hindrance.
Encouraging Public Reporting and Upholding Core Values
The police chief encouraged the public to report any misconduct or inappropriate behavior by police personnel for thorough investigation. He reiterated that accountability, professionalism, and service remain the core values of the police organization, essential for maintaining public trust and effective law enforcement.
