In a decisive move to address growing concerns over water service reliability, Angeles City Mayor Carmelo 'Pogi' Lazatin Jr. has established a specialized task force dedicated to handling water-related complaints from residents.
The newly formed body, operating directly under the City Mayor's Office, will serve as the primary channel for citizens experiencing problems with their water supply, including service interruptions, low water pressure, and quality concerns.
Streamlined Complaint Resolution
This initiative aims to streamline the process of addressing water service issues that have plagued various barangays across the city. Rather than navigating complex bureaucratic channels, residents can now bring their concerns directly to this dedicated team.
The task force will coordinate closely with local water utilities to ensure prompt resolution of reported problems, creating a more efficient system for both complaint logging and follow-up actions.
Enhanced Public Service Delivery
Mayor Lazatin emphasized that this move reflects his administration's commitment to improving basic service delivery. 'Access to reliable water supply is a fundamental right of every Angeleño,' the mayor stated during the task force's launch.
The establishment of this specialized unit represents a significant step toward:
- Faster response times to water service complaints
- Better coordination between city government and water providers
- Improved transparency in addressing utility issues
- Enhanced quality of life for city residents
Residents can now expect more systematic tracking of their water service concerns and regular updates on resolution progress through this centralized complaint mechanism.
