Filipino Patience Tested by AI Customer Service

A new study reveals Filipinos have high digital patience but are increasingly frustrated with AI customer service that feels cold and unhelpful, with the longest actual wait times in Asia-Pacific.

Philippine LGUs Unprepared for AI Adoption

A new study reveals most Philippine LGUs have low to moderate AI readiness, hindered by skills shortages, poor internet connectivity, and funding constraints, risking a widening digital divide.

Text Scams Drop 95% in Philippines, CICC Says

The Cybercrime Investigation and Coordinating Center confirms a dramatic 95% decline in text scams from 2024 to 2025, attributing it to the SIM Registration Law, though scammers shift to social media.

Lapu-Lapu AI Videos Draw Mixed Reactions Online

Lapu-Lapu City Government faces criticism for using AI-generated videos to promote free dialysis and infrastructure projects, with netizens questioning authenticity versus real footage.

iPhone Tracking Exposes Major Stolen Phone Hub in Cebu

Police in Cebu City uncovered a hidden cache of 154 high-end mobile phones after tracking a single stolen iPhone. Two suspects were arrested for allegedly running an organized fencing operation that reprogrammed and resold stolen devices.

AI Job Market Shift: IMF Urges Skills Upgrade

A new IMF report highlights AI's impact on jobs, with 40% of roles exposed to change. It calls for policy reforms and education redesign to help workers adapt and thrive in an evolving economy.

PLDT Home Boosts Sinulog 2026 with Free WiFi, Dominic Roque

PLDT Home, as Cebu's home fiber market leader, provided complimentary high-speed WiFi, charging stations, and entertainment during Sinulog Festival 2026, featuring new ambassador Dominic Roque and launching promotional offers for subscribers.

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